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« Conversations on Success, Part 5 | Main | Overcoming Obstacles »

June 08, 2006

Comments

Melonie K. Murray (SmallBizMentor.com)

All of these are such excellent points, Bud. Back in my retail days I read a lot from Mackay, Tom Hopkins, and Zig Ziglar. What surprised me is the time I signed up for a sociology course in college and one of the assigned texts was Mackay's Swim With the Sharks....
Wisdom for the ages. I think my favorite one here is "You can win more customers with your ears than with your mouth." Sure wish more small business owners realized they could do their own market research just by listening closely to their customers!

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